Flood Claims

Middle Tennessee Emergency Assistance

With the recent heavy rains and flooding in Middle Tennessee we wanted to keep our clients up to date on actions we are taking to help them get their claims reported and to deal with the process of reporting damaged property and cleaning up. We have moved employees from all other departments to our claims unit so that we can take all incoming phone calls and keep any delays responding to our clients needs to an absolute minimum. We can be reached toll free at 800-356-1780 or by email at info@zanderins.com.

Claims related to “Water Damage” are very complicated and need to be thoroughly investigated to make sure all elements of an insurance policy are considered when a claim is submitted. The highest priority at this time is to notify your insurance company of any damage and the potential for a claim. We have listed below certain steps that should be taken to help streamline your efforts and minimize any complications and further inconvenience.

• Be cautious when entering any area affecting by water damage.
• Take steps to protect your property from further damage.
• Work only with qualified contractors specializing in water damage and remediation services.
• Take photographs of damaged property, standing water levels and other damage that may have occurred.
• Contact your insurance company or agent promptly and maintain records of your calls, who you spoke to and other details.

Above is a link to a list of clean up and restoration specialty companies that deal specifically with water damage related claims, the process to determine the cause of the damage and the steps necessary to remediate the damage correctly further reducing complications. We have also listed information provided by FEMA (Federal Emergency Mgt Authority) and NFIP (National Flood Insurance Plan) which lists additional detail which will help further in the recovery process and summarizes services available for those affected by this natural disaster.

This is the time that you count on us the most and we will continue to work hard to deserve that trust and confidence and help all clients work through the challenges ahead.